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Sourcing & Delivery Managers

Status: Open Position
Department: Delivery
Location: Exeter, UK

Who we are

Maistro is a forward-thinking organisation dedicated to accelerating procurement for corporate buyers. Innovative businesses rely on us to help them do more, while spending less. Our professional teams and AI-backed processes provide the right mix of support to help enterprises optimise their spend.

What we look for

We’re always looking for bright people to join us.
Our team combines fresh thinking, keen insights and dedication to ensure the right outcome for every customer.

You should be knowledgeable, curious and straight-talking, but even more importantly, passionate about what we do, working together and problem-solving to help our customers experience the benefits of adopting a dynamic B2B Marketplace and delivery platform to optimise their spend.

You will be proactive and hardworking, both in and outside of work. We believe in the benefits of a healthy work/life balance and tackling new challenges with a positive outlook.

Most importantly, you will share our vision to challenge tradition, inspire change and have some fun along the way.

In your role at Maistro, you will balance the corporate buying requirements of your customers alongside the management of a global pool of suppliers . Your corporate customers submit their requirements to the online platform and look to you to support them as they navigate through the emerging world of online sourcing and delivery management. Maistro’s global Marketplace is home to over 5,000 pre-vetted suppliers who are able to pitch on your customer’s work at the point of request. In your role, you will help shortlist suppliers, working alongside our proprietary AI. Additionally, you’ll support your customers in their supplier selection and delivery process as you produce SOWs and work closely with your buyers and your suppliers until projects are completed and final invoices are sent.

You’ll work within a diverse team of innovative, creative thinkers from around the world, all of whom are focused on supporting corporate buying professionals across all areas of a business.

Reporting to the Head of Delivery, you will be responsible for:

  • Sourcing suppliers of goods and services across a range of categories to obtain best pricing and value.
  • Sourcing niche suppliers where necessary.
  • Managing the bid and supplier selection process with the buyer.
  • Understanding and documenting the business requirements of the buyer.
  • Producing commercially sound Statements of Work.
  • Working with the buyer to ensure successful delivery of both goods and services.
  • Working with suppliers to ensure that key processes are running efficiently and cost-effectively.
  • Helping both buyers and suppliers understand how to use the Maistro platform.
  • Supporting customers along their journey as an online buyer of business services.
  • Ensuring deliverables are received on time.
  • Monitoring the progress of all logistics.
  • Delivering a predictable revenue forecast.
  • Reporting on customer facing KPIs.
  • Account Managing our buyers and suppliers to agreed targets.

The ideal candidate possesses:

  • A passion for delivering a world-class procurement experience for buyers and suppliers.
  • A natural curiosity for the changing world of work.
  • Experience in a procurement function sourcing goods and services in a corporate environment or a leading supplier.
  • A high level of commercial acumen.
  • Excellent communication and negotiation skills.
  • The ability to plan and execute multiple deliverables of varying complexity across a number of accounts.
  • Experience of relationship management.
  • Good knowledge of technology, process definition and systems and reporting.
  • Working experience of CRM Systems (Salesforce preferred).
  • Initiative and understanding of business requirements and expectations.
  • The ability to adapt to the requirements of Maistro and its customers.
  • Low risk aversion.

You will preferably have the following qualifications:

  • Bachelor’s Degree.
  • Experience working in an international business.
  • Member of professional procurement organisation.

Interested in applying for this position?