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Understanding the Statement of Work (SOW)

Support Admin | October 19, 2017 | Knowledge Base

So you’ve chosen your Service provider and are now ready to review your Statement of Work (SOW). This is the all-important contract between you and Maistro. To ensure project success, it’s best to make sure the SOW covers every aspect of your project, from the scope of the project through to the payment schedule.


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Problems submitting a proposal (‘pitch’)

Support Admin | August 17, 2017 | Knowledge Base

If you are experiencing problems submitting your proposal (we call this a ‘pitch’) for a project, please run through the following checklist: You have uploaded a pdf of your pitch to the first page of the ‘Pitch App’ (the form you complete when submitting your pitch to Maistro).


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Service Provider Sign-up error

Support Admin | June 17, 2017 | Knowledge Base

If you have an error when applying to join Maistro's Marketplace as a Service Provider, please run through the following checklist.


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Report an Issue

Support Admin | May 01, 2017 | Knowledge Base

We want every Customer and Service Provider to have an exceptional experience using Maistro. However, if you are dissatisfied, we would like you to let us know so we can have the opportunity to put it right.


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