In this Privacy Statement the terms, ‘we’ or ‘us’ means Maistro UK Limited, registered in England and Wales 06211244.
Your privacy is important to us, and we are committed to keeping your information secure and managing it in accordance with our legal responsibilities under applicable data protection laws.
Please read this Privacy Statement carefully as it contains important information to help you understand our practices regarding any personal information that you give to us.
By accessing, browsing or otherwise using the Website you confirm that you have read and agree to this Privacy Statement. If you do not agree with any part of this Privacy Statement, you should not use the Website. If you are applying for our services online and do not agree with any part of this Privacy Statement, you should not continue with your application.
The elements of your Data that we may collect include:
Your information will be used by us in connection with the following purposes:
The third parties with whom we may need to share personal information to help us provide services and products to you and to run our Website are:
We also use information in aggregate form (so that no individual user is identified by name).
These parties may be located in the UK, other countries in the European Economic Area or elsewhere in the world. Different privacy laws may apply in these countries and you understand and unambiguously agree to the transfer of personal information to these countries and parties. We only make these arrangements or transfers where we are satisfied that adequate levels of protection are in place to protect any information held in that country or that the service provider acts at all times in compliance with applicable privacy laws.
The personal information that you provide will be retained by us in accordance with applicable laws. However, we will take reasonable steps to destroy or de-identify personal information we hold if it is no longer needed for the purposes set out above.
Sensitive personal data includes information about an individual’s health and other categories of personal information which are closely protected (e.g. criminal convictions). We do not generally process such information, unless you have voluntarily provided that information to us.
You agree that, to the extent that you have provided us with sensitive personal data, you provided it voluntarily and agree that we can use any sensitive personal data that you provide us to deliver products or services to you and/or determine your fitness to avail yourself of our products or services. Where possible we shall seek to minimise the collection and use of such sensitive personal data.
We carry out identification and verification and anti-money laundering checks when you apply for any of our products and/or services. Should you apply for a service (and at any time whilst you are a customer), we may use a credit scoring system and may search your records, including fraud prevention databases at credit reference agencies. We will monitor and record information relating to your credit performance and such records may be shared with credit reference agencies. Any searches will be recorded by the credit reference agencies and will be seen by other organisations making later searches. Any information you disclose that is false or inaccurate will also be recorded by the credit reference agency.
Credit scoring is an automated decision. If we reject your application solely on the basis of a credit scoring system, you can request human intervention and ask us to reconsider your application.
From time to time, we may send you information regarding products that we perceive may be of interest to you (including in relation to products and/or services of our partners where we have your agreement). You may receive this information by letter, telephone, SMS or email. If, at any time, you prefer not to receive further communications from us in any or all forms (except in connection with information, products or services that you specifically request), you will have the ability to unsubscribe from such communications by means of a link provided in every e-mail that is sent to you by us or by contacting us (See section on Contact Us below).
This website may contain links to other websites. We accept no responsibility or liability for the content of other websites which are not under our strict control, in particular, we are not responsible for the protection and privacy of any information which you provide whilst visiting other websites and such sites are not governed by our Privacy Statement. Please see section titled ‘Access to Website’ in our Website Terms and Conditions for further details.
Emails sent via the internet can be subject to interception, loss or possible alteration, therefore we cannot guarantee their security. Although we will do our best to protect your personal information, we cannot guarantee the security of your data sent by email and therefore will have no liability to you for any damages or other costs in relation to emails sent by you to us via the internet. If you would like to contact us, please see the section below or use our contact us page.
Maistro UK Limited has appropriate measures in place to ensure that our users’ Data is protected against unauthorised access or use, alteration, unlawful or accidental destruction and accidental loss. User Data may be transferred outside Maistro UK Limited to data processors such as fulfilment houses but they will act only on our instructions to provide the services required.
You have the right to request copies of certain of your personal information within our custody and control and details of how we use that information. If you think any of the personal information we hold about you is inaccurate, you may also request it is corrected or erased. You also have a right, in certain circumstances, to require us to stop processing your personal information and/or to withdraw your agreement to processing based on ‘consent’, but this does not apply where we have other legal justifications to continue processing your data or an overriding legitimate interest (i.e. where processing is necessary for the performance of a contract).
In relation to all of these rights, please email us at email@example.com. Please note that we may request proof of identity.